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SVTPerformance's Chain of Restaurants
Road Side Pub
Shocked by CT machine
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<blockquote data-quote="Logan2003Cobra" data-source="post: 16164093" data-attributes="member: 17851"><p>Facilities usually owns power up to the equipment specific breaker which can be on the machine itself or on a wall usually in/near the vault depending on the equipment and/or manufacturer. The power monitor offered by the vendor is usually done to identify if power usage/availability is in line with manufacturer's specs (sometimes used to help identify poor equipment performance in older buildings or cities with power grid issues).</p><p></p><p>Not sure how the breaker upgrade was handled but it's always a good idea to request a Project Manager (or at least a Senior Field Service Engineer) from the OEM to ensure things like this aren't overlooked. Sometimes an equipment upgrade will require facilities upgrades as well which can be missed if the right people aren't involved. Also helps with holding the right people accountable when things like this happen.</p><p></p><p>Assuming there is a service agreement in place it should identify at what point the vendor is responsible for power/maintenance. Just a heads up though, some third party vendors will limit what they cover when compared to an OEM contract.</p><p></p><p>I use to work as a District Service Manager for a large medical equipment manufacturer so feel free to shoot me a PM if the vendor gives you a hard time or if you have any other questions.</p></blockquote><p></p>
[QUOTE="Logan2003Cobra, post: 16164093, member: 17851"] Facilities usually owns power up to the equipment specific breaker which can be on the machine itself or on a wall usually in/near the vault depending on the equipment and/or manufacturer. The power monitor offered by the vendor is usually done to identify if power usage/availability is in line with manufacturer's specs (sometimes used to help identify poor equipment performance in older buildings or cities with power grid issues). Not sure how the breaker upgrade was handled but it's always a good idea to request a Project Manager (or at least a Senior Field Service Engineer) from the OEM to ensure things like this aren't overlooked. Sometimes an equipment upgrade will require facilities upgrades as well which can be missed if the right people aren't involved. Also helps with holding the right people accountable when things like this happen. Assuming there is a service agreement in place it should identify at what point the vendor is responsible for power/maintenance. Just a heads up though, some third party vendors will limit what they cover when compared to an OEM contract. I use to work as a District Service Manager for a large medical equipment manufacturer so feel free to shoot me a PM if the vendor gives you a hard time or if you have any other questions. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Shocked by CT machine
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