• Welcome to SVTPerformance!

Reichard Racing!! worthless or not??

Discussion in 'Terminator Talk' started by Oso, Feb 6, 2006.

  1. Oso

    Oso New Member Established Member

    Messages:
    427
    Joined:
    Mar 3, 2005
    Location:
    Scottsdale AZ
    Doing a 5.4 swap?? Be aware!! The only company that has yet to make the 4.6 to 5.4 plates has probably the worst customer service ever!! They do not have there shit together by n e means!! Ive been waiting now for over 3 weeks for these plates and yet to recieve them. You would think that Reichard racing with such the volume they have, would have at least a few xtra plates laying around or at least make an attempt to get at least 1 set done for a paying customer. Another company needs to start making some plates. This is ridiculous they have yet to make an effort to get the plates made. And it just happens that I need these plates. I needed them actually 3 weeks ago. Now I have to wait till "next week". LMAO~!!! I have been hearing this for 3 weeks... now I have to wait another week
    Reichard racing
    :burn:
     
  2. CobraBob

    CobraBob Authorized Vendor Premium Member Established Member

    Messages:
    88,747
    Joined:
    Nov 17, 2002
    Location:
    Cheshire, CT
    No! Actually Reichard Racing customer service is exceptional IMO. Frankly I'm a bit tired of posts knocking vendors for unclear or wrong reasons. Remember that shops like Reichard Racing and Billetflow do have other projects and sometimes specific parts are put on hold in order to produce other parts.

    Questions maybe you can answer for us.
    1. Did you pay for the plates three weeks ago?
    2. Were you given a ship date three weeks ago?
    3. Were you told they were in-stock three weeks ago?
    4. If not, did you ask when they would be ready for shipment to you?
    5. Were you given a reason why the plates aren't yet ready?

    I only ask these questions because threads like this often quickly get accusatory and defensive from the side of the accuser. But there are few details in the post above except to state that Reichard Racing "has the worse customer service ever". I know Reichard Racing and have nothing but good things to say about Jim's customer service. I rate Reichard Racing at the top of my vendor list both in product quality and customer service.
     
    Last edited: Feb 6, 2006
  3. SlowSVT

    SlowSVT Well-Known Member Established Member

    Messages:
    8,270
    Joined:
    Aug 7, 2004
    Location:
    Los Angeles
    I had no problem with them either. I'm good here :)
     
  4. RAZRS EDGE

    RAZRS EDGE Stay Humble Established Member

    Messages:
    4,076
    Joined:
    Jun 10, 2004
    Location:
    OKC
    Jim is one of the best guys I have ever dealt with. Excellent products and service.
     
  5. dougwg

    dougwg Active Member Established Member

    Messages:
    10,847
    Joined:
    Aug 31, 2002
    Location:
    Taylor,MI
    One of the best guys I have ever dealt with. Excellent products and service. X2
     
  6. eiblish

    eiblish New Member Established Member

    Messages:
    230
    Joined:
    Jan 20, 2003
    Location:
    Sarasota, FL
    :coolman: No problem here. Well satisfied.
     
  7. ShelbyGuy

    ShelbyGuy Steers With the Throttle Established Member

    Messages:
    9,304
    Joined:
    Jun 10, 2003
    Location:
    Eating a steady diet of government cheese, and liv
    they're doing you a favor becuase they obviously know more than you about it. did it ever occur to you that if this was the hot setup everyone would be doing it already?

    your idea of using a 4.6 intake and blower on a 5.4 dohc is misguided. use the search as this has been covered already.
     
  8. 03 svtvenom

    03 svtvenom Repent!!! Established Member

    Messages:
    5,103
    Joined:
    Jul 6, 2003
    Location:
    Parkersburg, WV
    I had really good luck with them too. Very nice guy!
     

Share This Page