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SVT Shelby GT500
Product Review: JPC triple pump return style GT500 fuels system
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<blockquote data-quote="Tommy@JPC" data-source="post: 12125832" data-attributes="member: 138217"><p>Hey Ronnie I do not understand how we got to this point but I guess I will try to respond on our behalf so all sides are covered on this situation. </p><p> </p><p></p><p>I do not understand your comment above. I feel like you are saying we wouldn't want a copy paste paper trail. In fact we do a ton of work thru email with basic questions and estimates ect. We do prefer to conduct some of our business the old fashion way so we can feel out the customers needs and wants. </p><p> </p><p></p><p>The inital talks about your car were correct of it being a new set up twin turbo Shelby. Also the inital talks were that you wanted to run E85 and our system would work, with the use of the DW300's since at the time they were the only pumps available that were rated for E85. Now the key here is at no point did JPC ever claim our system would support 1400rwhp. This is where there is some confusion here. We DO NOT put horsepower ratings on our fuel systems like our competitors for this reason (The ratings can never be accurate because of different variables). We had not at the time or even to this point tested a high HP car with the DW300's. We offered them because they had a good reputation online at the time of working with E85 and that was the only solution that was Rated to handle it. Yes many people including ourselves have used the Walbo GSS342's with E85 with no issues to date. I do remember you saying you wanted to have the biggest pumps that are rated for E85.</p><p> </p><p></p><p>We were trying to get more information from the tuner/installer. With doing many cars in house we know that "running out of fuel" is not always the fuel pumps fault. We tried to get some datalogs or info in general and we never got any real data to go off of so we could help determine if it was just a pump related issue, which is possible. We did keep getting phone calls about the fuel level sender not working which was an installation error, no big deal it happens.</p><p> </p><p></p><p> </p><p>This may very well be the case which we were not aware of and like I was saying at the time these were the only E85 rated pumps available. We do not make the pumps but I understand we supplied them. We did a fuel pump heat test just recently but we did not have any DW300's on hand to test I wish we did now because the claims of (3) 342's heating the fuel more than (2) 400's is an inaccurate internet claim.</p><p> </p><p></p><p> </p><p>You claimed above that we had already answered this question with 1400rwhp....... Which wasn't the case but if we did why would you re-ask?</p><p> </p><p></p><p>Again we would not say 1400rwhp since we have not taken any of these systems that far yet. We to this point can only say that our system with (3) 400's have actually supported 1200rwhp w/E85. There is more room left with the current set up on that car and we could gain some more with different injectors. </p><p> </p><p></p><p>That sounds bad the way you've posted it. This is not the way we do business. We are very straight forward and we do not make claims. We are one of the companies that tries to take care of every customer and help them in anyway we can. We've never gotten any info from you or your tuner with data to go off of to show how or why the pumps are the cause of the issue. Even if they are and they may possibly be the issue we sold you at the time what you asked for specifically, which was the largest pump actually rated for E85. Not what you claim something that we rated @ 1400rwhp. What we did do was offer to sell you the Walbro's at a discounted price to try and help you out and since you changed your fuel to C16 your E85 concerns were not a problem any longer. Even if they were the 450's are now out and would support that fuel.</p><p> </p><p></p><p>This is not how it all went and we apologize for your issues with your build but we were willing to do what we could the get you larger pumps. We never like to hear that we've lost a customer but we do not know what we could have done without anymore info throughout this process. And again we do not manufacture the pumps that were not up to snuff. Our system itself has no issues supporting whatever you can throw at it but the only pump on the market at the time of order seems to be the issue. </p><p> </p><p></p><p>We're glad you are getting the new pumps and we hope that solves your problems. Thanks for the compliments on the kit..</p><p> </p><p></p><p> </p><p>Again there is confusion here and good luck with finishing off your car and getting it back on track</p></blockquote><p></p>
[QUOTE="Tommy@JPC, post: 12125832, member: 138217"] Hey Ronnie I do not understand how we got to this point but I guess I will try to respond on our behalf so all sides are covered on this situation. I do not understand your comment above. I feel like you are saying we wouldn't want a copy paste paper trail. In fact we do a ton of work thru email with basic questions and estimates ect. We do prefer to conduct some of our business the old fashion way so we can feel out the customers needs and wants. The inital talks about your car were correct of it being a new set up twin turbo Shelby. Also the inital talks were that you wanted to run E85 and our system would work, with the use of the DW300's since at the time they were the only pumps available that were rated for E85. Now the key here is at no point did JPC ever claim our system would support 1400rwhp. This is where there is some confusion here. We DO NOT put horsepower ratings on our fuel systems like our competitors for this reason (The ratings can never be accurate because of different variables). We had not at the time or even to this point tested a high HP car with the DW300's. We offered them because they had a good reputation online at the time of working with E85 and that was the only solution that was Rated to handle it. Yes many people including ourselves have used the Walbo GSS342's with E85 with no issues to date. I do remember you saying you wanted to have the biggest pumps that are rated for E85. We were trying to get more information from the tuner/installer. With doing many cars in house we know that "running out of fuel" is not always the fuel pumps fault. We tried to get some datalogs or info in general and we never got any real data to go off of so we could help determine if it was just a pump related issue, which is possible. We did keep getting phone calls about the fuel level sender not working which was an installation error, no big deal it happens. This may very well be the case which we were not aware of and like I was saying at the time these were the only E85 rated pumps available. We do not make the pumps but I understand we supplied them. We did a fuel pump heat test just recently but we did not have any DW300's on hand to test I wish we did now because the claims of (3) 342's heating the fuel more than (2) 400's is an inaccurate internet claim. You claimed above that we had already answered this question with 1400rwhp....... Which wasn't the case but if we did why would you re-ask? Again we would not say 1400rwhp since we have not taken any of these systems that far yet. We to this point can only say that our system with (3) 400's have actually supported 1200rwhp w/E85. There is more room left with the current set up on that car and we could gain some more with different injectors. That sounds bad the way you've posted it. This is not the way we do business. We are very straight forward and we do not make claims. We are one of the companies that tries to take care of every customer and help them in anyway we can. We've never gotten any info from you or your tuner with data to go off of to show how or why the pumps are the cause of the issue. Even if they are and they may possibly be the issue we sold you at the time what you asked for specifically, which was the largest pump actually rated for E85. Not what you claim something that we rated @ 1400rwhp. What we did do was offer to sell you the Walbro's at a discounted price to try and help you out and since you changed your fuel to C16 your E85 concerns were not a problem any longer. Even if they were the 450's are now out and would support that fuel. This is not how it all went and we apologize for your issues with your build but we were willing to do what we could the get you larger pumps. We never like to hear that we've lost a customer but we do not know what we could have done without anymore info throughout this process. And again we do not manufacture the pumps that were not up to snuff. Our system itself has no issues supporting whatever you can throw at it but the only pump on the market at the time of order seems to be the issue. We're glad you are getting the new pumps and we hope that solves your problems. Thanks for the compliments on the kit.. Again there is confusion here and good luck with finishing off your car and getting it back on track [/QUOTE]
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Product Review: JPC triple pump return style GT500 fuels system
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