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SVTPerformance's Chain of Restaurants
Road Side Pub
Online Sales Processing
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<blockquote data-quote="Torch10th" data-source="post: 14246711" data-attributes="member: 15703"><p>They do happen as well. Plan for it. It's more common with services, but even on product based orders, expect to have somebody buy one of your products only for them to decide they don't want it and simply do a chargeback. Banks over the years have made it incredibly easy to just write off a charge you don't want. Whether it was initially a legitimate purchase or not.</p><p></p><p>Based on what the OP is doing I wouldn't allow people to simply buy direct from a web site. All you have then are the basic card security features. address, zip, CVV2 etc.</p><p></p><p>Although I wouldn't completely rule out Authorize.net as a payment processor, I would make people call you and order direct and use invoicing. That way you've got a paper trail showing that it wasn't some punk kid that lifted their parents card (an all too common excuse).</p></blockquote><p></p>
[QUOTE="Torch10th, post: 14246711, member: 15703"] They do happen as well. Plan for it. It's more common with services, but even on product based orders, expect to have somebody buy one of your products only for them to decide they don't want it and simply do a chargeback. Banks over the years have made it incredibly easy to just write off a charge you don't want. Whether it was initially a legitimate purchase or not. Based on what the OP is doing I wouldn't allow people to simply buy direct from a web site. All you have then are the basic card security features. address, zip, CVV2 etc. Although I wouldn't completely rule out Authorize.net as a payment processor, I would make people call you and order direct and use invoicing. That way you've got a paper trail showing that it wasn't some punk kid that lifted their parents card (an all too common excuse). [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Online Sales Processing
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