I'm selling our 2011 Fusion and got an Oasis report so I could show potential buyers the service history. The report the dealer sent me has no service history on it at all. Am I missing something? Did I ask for the wrong thing?
OASIS will only have maintenance if it was paid for by Ford, ie a ESP pre-paid plan. The maintenance records are at the individual dealers. Like for example my system will only show work done at my facility, not at any of my sister stores under the same owner, or any other Ford dealer.
I think carfax is better if you're trying to show maintenance history also
Depends, not all dealers or shops report maintenance to carfax
out of curiosity I ran carfax on my 04 and every time my car went to the dealership it was reported so it's a lot more accurate than you think.
private shops are definitely a different story.