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SVTPerformance's Chain of Restaurants
Road Side Pub
Non-Ford Issue - Durango R/T - Longish Read
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<blockquote data-quote="svtfocus2cobra" data-source="post: 16614874" data-attributes="member: 21786"><p>If you doubt what I said about them then I don't know what to tell you. I understand the skepticism as I had no clue until I started to work with them on a regular basis. It's the only brand I have ever heard of that has caused shops to stop working on them altogether. Not saying every car is going to have the same issues, but it was at least every 3-6mo that I had an FCA vehicle in that became an absolute money pit for all parties involved. The last two I dealt with were both 2015 Jeeps; a Grand Cherokee and a regular Cherokee. Between the two our shop lost about $12k in the end and the dealer worked on both and couldn't solve the issue. The Grand Cherokee was overheating from the start and by the end of it we had replaced the entire cooling system and the engine with a reman and it still overheated on the customer just the same as it did when it came in. Luckily the customer just traded it in out of frustration rather than bring it back and I'm super glad they did because explain that!? We looked at every aspect of it including the tunes which is why we had the dealer try and diag it so we could get a 2nd opinion. How do you change out every single part of the cooling system to brand new parts and still have an overheating engine that boils out coolant after 45min of driving? The Cherokee was even more perplexing and it ended up receiving the same treatment in the end. Both customer dumped the cars out of frustration because they knew that we couldn't solve it and they knew the dealer couldn't solve it either.</p></blockquote><p></p>
[QUOTE="svtfocus2cobra, post: 16614874, member: 21786"] If you doubt what I said about them then I don't know what to tell you. I understand the skepticism as I had no clue until I started to work with them on a regular basis. It's the only brand I have ever heard of that has caused shops to stop working on them altogether. Not saying every car is going to have the same issues, but it was at least every 3-6mo that I had an FCA vehicle in that became an absolute money pit for all parties involved. The last two I dealt with were both 2015 Jeeps; a Grand Cherokee and a regular Cherokee. Between the two our shop lost about $12k in the end and the dealer worked on both and couldn't solve the issue. The Grand Cherokee was overheating from the start and by the end of it we had replaced the entire cooling system and the engine with a reman and it still overheated on the customer just the same as it did when it came in. Luckily the customer just traded it in out of frustration rather than bring it back and I'm super glad they did because explain that!? We looked at every aspect of it including the tunes which is why we had the dealer try and diag it so we could get a 2nd opinion. How do you change out every single part of the cooling system to brand new parts and still have an overheating engine that boils out coolant after 45min of driving? The Cherokee was even more perplexing and it ended up receiving the same treatment in the end. Both customer dumped the cars out of frustration because they knew that we couldn't solve it and they knew the dealer couldn't solve it either. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Non-Ford Issue - Durango R/T - Longish Read
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