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2013-14 Shelby GT500
Must have OEM/Performance spare parts for 2013-2014 Shelby GT500
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<blockquote data-quote="Bad Company" data-source="post: 17020157" data-attributes="member: 141815"><p>This thread is interesting in a way, but it also shows how little the manufacturers care abut their long term customers and only about short term profits for the shareholders. I talked to a person recently that has a customer that bought a Caterpillar heavy truck for a dump truck a few years ago. Today the truck is junk in Caterpillar's eyes. These trucks were built as a joint venture between Caterpillar and International Trucks. The trucks actually utilize a hood source from MACK Trucks, a cab and frame from International, the engines are a hybrid of a Caterpillar C13 Acert short block with International cylinder head, turbos, common rail fuel system with Bosch ECUs and the emissions were again a hybrid of Caterpillar and International components, the transmissions were 6 speed automatics sourced from Caterpillar from the Off-Road Heavy Haul Dump Trucks used in the mining and excavation industry. The trucks used International software in the ECU to control the engine, along with Body Control Modules for the cab, whereas the transmissions used Caterpillar software and ECUs for the transmission. This truck was only sold by Caterpillar to the unsuspecting heavy duty vocational truck market, International sold the engine as a Max-Force 13 in their own trucks with a very poor service history. With this poor service history and the warranty repair costs of the engines Caterpillar broke off the arrangement with International and left the heavy truck market for good. Prior to this debacle Caterpillar had supplies 80% of all Class 8 truck engines in this country. The reason Cat quit selling truck engines in 2010 was because of the emission regulations and the unpredictable warranty costs associated with them. Cat wanted to still be in the heavy truck market and this is when they joined forces with International with the understanding that International would provide the R & D to make these engines reliable meeting the new emission standard that Cat felt couldn't be met easily.</p><p></p><p>I gave you the history to explain how Caterpillar entered into the market place as an OEM of Heavy Duty Class 8 trucks. Now with the poor repair history of these trucks they haven't seen a lot of miles or hours actually working over the last 10 years of being on the road. They have very complex and expensive emissions parts on them, the most expensive being the Diesel Particulate Filter(DPF). The customer that owned one of these trucks had a problem with the DPF assembly. Without this on the truck the ECU shuts the truck off and renders it useless. The DPFs can become contaminated to the point of needing to be replaced. The customer took the truck to a Caterpillar dealer for emission problems and derating of the Hp output of the engine. The dealer diagnosed that the DPF was the problem and that to properly fix it the truck needed a new one........what can you think happened next with the title of this thread???? Cat no longer has them and told the dealer servicing the truck that they no longer supplies them as a repair item for the trucks they sold as a OEM manufacturer. The customer asked the dealer what was he supposed to do to fix this truck and still be emission compliant with the EPA regulations. The dealers answer was to junk the truck and buy a new one. Now the problem with that is the customer has at least $30,000 to probably as much as $50,000 in the truck depending on when he bought it on the used market and well over $150,000 if he bought it new. How would you like that answer as a loyal customer?</p><p></p><p>It bother's me to read this thread. Why? Because the more sophisticated these vehicles become with the electronics and numerous modules that control everything now that the OEMs are not mandated by law or regulations to support these vehicles after the warranty period expires. You damage a wheel or some other part on a few year old limited production vehicle and you may run into issues getting a replacement part. I had the local Michelin tire dealer to me damage 2 of the fake beadlock trim rings on my 2019 Raptor while installing new tires. The rings from Ford had a list price of $1395 each. They were only available on 19-20 trucks. They came from China and due to the Covid era of limited supply someone at Ford decided they needed a ton of money to inventory the few they had in stock to promote shareholder ROI or to make the customers look at aftermarket wheels for 1/2 the costs of the beadlock trim rings. This allowed Ford to keep the few they had in inventory until the warranty periods were over without having to worry about supplying the parts needed for repairing something done outside of the warranty to the customers of their products. Customer support sucks on newer limited production vehicles when it comes to needing repair parts and I think the children of today that think a GT500 is the coolest car in the world will have a very hard time in the future restoring these cars once they have the disposable income to purchase one because the manufacturers are giving up on stocking large inventories of part in the manner they did 20-40 years ago. I can remember being able to walk into my local Chevy dealer and being able to buy a lot of the parts needed for these cars that I drove that were 10-15 years old without a bit of trouble, whereas today I can't buy parts for a 4 1/2 year old Raptor at a fair price. Yes the tire shop bought me 2 new trim rings after trying multiple times with a powder coater and a body shop trying to color match the rings, in fact I gave him 6 months before i said I think you need to purchase the rings before Ford runs out of inventory and the only way to rectify the problem is buying a complete set of wheels</p></blockquote><p></p>
[QUOTE="Bad Company, post: 17020157, member: 141815"] This thread is interesting in a way, but it also shows how little the manufacturers care abut their long term customers and only about short term profits for the shareholders. I talked to a person recently that has a customer that bought a Caterpillar heavy truck for a dump truck a few years ago. Today the truck is junk in Caterpillar's eyes. These trucks were built as a joint venture between Caterpillar and International Trucks. The trucks actually utilize a hood source from MACK Trucks, a cab and frame from International, the engines are a hybrid of a Caterpillar C13 Acert short block with International cylinder head, turbos, common rail fuel system with Bosch ECUs and the emissions were again a hybrid of Caterpillar and International components, the transmissions were 6 speed automatics sourced from Caterpillar from the Off-Road Heavy Haul Dump Trucks used in the mining and excavation industry. The trucks used International software in the ECU to control the engine, along with Body Control Modules for the cab, whereas the transmissions used Caterpillar software and ECUs for the transmission. This truck was only sold by Caterpillar to the unsuspecting heavy duty vocational truck market, International sold the engine as a Max-Force 13 in their own trucks with a very poor service history. With this poor service history and the warranty repair costs of the engines Caterpillar broke off the arrangement with International and left the heavy truck market for good. Prior to this debacle Caterpillar had supplies 80% of all Class 8 truck engines in this country. The reason Cat quit selling truck engines in 2010 was because of the emission regulations and the unpredictable warranty costs associated with them. Cat wanted to still be in the heavy truck market and this is when they joined forces with International with the understanding that International would provide the R & D to make these engines reliable meeting the new emission standard that Cat felt couldn't be met easily. I gave you the history to explain how Caterpillar entered into the market place as an OEM of Heavy Duty Class 8 trucks. Now with the poor repair history of these trucks they haven't seen a lot of miles or hours actually working over the last 10 years of being on the road. They have very complex and expensive emissions parts on them, the most expensive being the Diesel Particulate Filter(DPF). The customer that owned one of these trucks had a problem with the DPF assembly. Without this on the truck the ECU shuts the truck off and renders it useless. The DPFs can become contaminated to the point of needing to be replaced. The customer took the truck to a Caterpillar dealer for emission problems and derating of the Hp output of the engine. The dealer diagnosed that the DPF was the problem and that to properly fix it the truck needed a new one........what can you think happened next with the title of this thread???? Cat no longer has them and told the dealer servicing the truck that they no longer supplies them as a repair item for the trucks they sold as a OEM manufacturer. The customer asked the dealer what was he supposed to do to fix this truck and still be emission compliant with the EPA regulations. The dealers answer was to junk the truck and buy a new one. Now the problem with that is the customer has at least $30,000 to probably as much as $50,000 in the truck depending on when he bought it on the used market and well over $150,000 if he bought it new. How would you like that answer as a loyal customer? It bother's me to read this thread. Why? Because the more sophisticated these vehicles become with the electronics and numerous modules that control everything now that the OEMs are not mandated by law or regulations to support these vehicles after the warranty period expires. You damage a wheel or some other part on a few year old limited production vehicle and you may run into issues getting a replacement part. I had the local Michelin tire dealer to me damage 2 of the fake beadlock trim rings on my 2019 Raptor while installing new tires. The rings from Ford had a list price of $1395 each. They were only available on 19-20 trucks. They came from China and due to the Covid era of limited supply someone at Ford decided they needed a ton of money to inventory the few they had in stock to promote shareholder ROI or to make the customers look at aftermarket wheels for 1/2 the costs of the beadlock trim rings. This allowed Ford to keep the few they had in inventory until the warranty periods were over without having to worry about supplying the parts needed for repairing something done outside of the warranty to the customers of their products. Customer support sucks on newer limited production vehicles when it comes to needing repair parts and I think the children of today that think a GT500 is the coolest car in the world will have a very hard time in the future restoring these cars once they have the disposable income to purchase one because the manufacturers are giving up on stocking large inventories of part in the manner they did 20-40 years ago. I can remember being able to walk into my local Chevy dealer and being able to buy a lot of the parts needed for these cars that I drove that were 10-15 years old without a bit of trouble, whereas today I can't buy parts for a 4 1/2 year old Raptor at a fair price. Yes the tire shop bought me 2 new trim rings after trying multiple times with a powder coater and a body shop trying to color match the rings, in fact I gave him 6 months before i said I think you need to purchase the rings before Ford runs out of inventory and the only way to rectify the problem is buying a complete set of wheels [/QUOTE]
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2013-14 Shelby GT500
Must have OEM/Performance spare parts for 2013-2014 Shelby GT500
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