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SVTPerformance's Chain of Restaurants
Road Side Pub
Mattress Opinions
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<blockquote data-quote="Kevins89notch" data-source="post: 16564234" data-attributes="member: 31255"><p>Don't go to Mattress Firm. That's all I can say. I went through them at the start of the pandemic and it was comical how shitty their sales people are. Price kept dropping every 5 minutes as I refused to buy, even a "because I like you discount" and also a "I shouldn't do this and can get in trouble for it, but here's my employee pricing." discount. BUT those were only if I paid on the spot or at least a $50 deposit. I was going to buy something anyway, so fine, $50 down. I went home, google the model number and it's $250 cheaper ON THEIR WEBSITE! So I order it online, and the next day call to cancel the in person order and get my $50 back. They actually tried to make me feel bad about cancelling and claimed, "The website can change at any moment, we don't know what promotions they will have and now this cancelation looks bad on our store." It took them over 2 weeks to process my $50 refund. Frustrated at how shitty they are, I noted their "price match guarantee" on their site, if the price drops, they refund you the difference. I left my mattress open in a new tab and F5ed it from time to time. Sure enough, I caught some sale like 2-3 weeks later and it was now $275 cheaper. Ready for more of their BS, I took like 5-10 screen shots of the online banner showing the sale, the price, the price of it in my cart, etc. I called up corporate, was told I would need proof (I knew it), and I emailed all the screenshots. Sure enough they refunded me $275.</p></blockquote><p></p>
[QUOTE="Kevins89notch, post: 16564234, member: 31255"] Don't go to Mattress Firm. That's all I can say. I went through them at the start of the pandemic and it was comical how shitty their sales people are. Price kept dropping every 5 minutes as I refused to buy, even a "because I like you discount" and also a "I shouldn't do this and can get in trouble for it, but here's my employee pricing." discount. BUT those were only if I paid on the spot or at least a $50 deposit. I was going to buy something anyway, so fine, $50 down. I went home, google the model number and it's $250 cheaper ON THEIR WEBSITE! So I order it online, and the next day call to cancel the in person order and get my $50 back. They actually tried to make me feel bad about cancelling and claimed, "The website can change at any moment, we don't know what promotions they will have and now this cancelation looks bad on our store." It took them over 2 weeks to process my $50 refund. Frustrated at how shitty they are, I noted their "price match guarantee" on their site, if the price drops, they refund you the difference. I left my mattress open in a new tab and F5ed it from time to time. Sure enough, I caught some sale like 2-3 weeks later and it was now $275 cheaper. Ready for more of their BS, I took like 5-10 screen shots of the online banner showing the sale, the price, the price of it in my cart, etc. I called up corporate, was told I would need proof (I knew it), and I emailed all the screenshots. Sure enough they refunded me $275. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Mattress Opinions
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