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Cobra Forums
The Terminator
Lethal Performance
Lethal Customer Service - or lack thereof
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<blockquote data-quote="MissV8der" data-source="post: 15837821" data-attributes="member: 171206"><p>So I'm not accused of putting up any "misinformation" or that I'm just trying to "slander" their name.... This is when I tried to contact Chris on two separate occasions and never received any kind of response here:</p><p></p><p>[ATTACH=full]1469295[/ATTACH] </p><p></p><p>After no response, I contacted them via email on 2/20 and received a response the same day...and as I stated in my OP, if you want to contact them and get a response, contact them VIA EMAIL. My issue is STRICTLY with the customer service with Lethal ON THE FORUMS. I'm aware you will answer the phone, and answer emails sent directly to the company. Moderators on SVTP have said they have addressed the issue directly with Lethal and that satisfies me. I appreciate you trying to smooth it over with me, Matt, however, I'm not looking for you to directly smooth it over with me in particular. I'm looking for a better overall customer experience on the forums here, which this has prompted since you're active here and this thread is being noticed.</p></blockquote><p></p>
[QUOTE="MissV8der, post: 15837821, member: 171206"] So I'm not accused of putting up any "misinformation" or that I'm just trying to "slander" their name.... This is when I tried to contact Chris on two separate occasions and never received any kind of response here: [ATTACH=full]1469295[/ATTACH] After no response, I contacted them via email on 2/20 and received a response the same day...and as I stated in my OP, if you want to contact them and get a response, contact them VIA EMAIL. My issue is STRICTLY with the customer service with Lethal ON THE FORUMS. I'm aware you will answer the phone, and answer emails sent directly to the company. Moderators on SVTP have said they have addressed the issue directly with Lethal and that satisfies me. I appreciate you trying to smooth it over with me, Matt, however, I'm not looking for you to directly smooth it over with me in particular. I'm looking for a better overall customer experience on the forums here, which this has prompted since you're active here and this thread is being noticed. [/QUOTE]
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Lethal Performance
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