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SVTPerformance's Chain of Restaurants
Road Side Pub
Is my response too aggressive to a potential customer?
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<blockquote data-quote="tistan" data-source="post: 16926439" data-attributes="member: 26495"><p>My wife and I own a design build company. We get a lot of tire kickers, but sometimes they just rub you the wrong way. So we get an email from a potential client that attaches a laundry list of items. Says he already has the money financed for the job. </p><p></p><p>Convert the existing garage to new master suite</p><p>Build a new 1600 sqft garage</p><p>Attach that to the house with a new breezeway</p><p>Move laundry room to basement</p><p>Convert existing laundry to new bathroom</p><p>Extend brick on fireplace wall</p><p>Patio off new master suite complete with hot tub</p><p>Extend and rework landscaping</p><p>Fence property</p><p>New carpet and maybe flooring</p><p>Countertop and backsplash</p><p>Finish out basement</p><p></p><p>We ask what the budget is, and he tells us $100-150k. </p><p> </p><p>Our response</p><p><span style="color: rgb(251, 160, 38)">In order to price anything we would need plans. We can either prepare those for you or you can work with another designer/architect.</span></p><p><span style="color: rgb(251, 160, 38)">Plans like this for the master suite, the new garage and laundry would run an estimated 3-5k. </span></p><p><span style="color: rgb(251, 160, 38)">If the 100-150k are supposed to cover the new garage and laundry as well, we wouldn't be able to achieve that.</span></p><p><span style="color: rgb(251, 160, 38)">Let us know if you'd like to talk about the design and plans further!</span></p><p></p><p><span style="color: rgb(255, 255, 255)">His response</span></p><p></p><p><span style="color: rgb(84, 172, 210)">I am very surprised that you don't think 150k would get all that done. I must be missing something because it just doesn't seem like there are huge costs in this. I am willing to discuss more but I would like to be able to have some very open discussions on the costs and try to get this done for closer to the 100k mark. That is a lot of money and should be able to accomplish quite a bit. We are not looking for 10k bathroom cabinets or anything like that. And we are willing to adjust the plans if needed to save cost. We do want to do it nice but are not looking for extravagance. It might help if you saw the existing house and walked through the garage space maybe. What would you say a typical basement finish costs per square foot?</span></p><p></p><p><span style="color: rgb(255, 255, 255)">How I want to respond</span></p><p></p><p><span style="color: rgb(97, 189, 109)">Thanks for your concern, but there is really no need to have a "very open discussion" on the cost. We can still provide you with plans. You can then take those plans, and get a homeowners permit for the work. You can then use your expertise in construction and construction budgeting to extract the most value from your $100k budget. </span><span style="color: rgb(255, 255, 255)"> </span></p><p><span style="color: rgb(255, 255, 255)"></span></p><p><span style="color: rgb(255, 255, 255)"></span></p><p><span style="color: rgb(255, 255, 255)">My wife says this is too aggressive? I think it is a fairly polite go **** yourself. This is literally $350-500k worth of work and this ass clown wants me to defend my assessment because he only has $100k to spend. I'm sick of being nice to dumb asses. </span></p></blockquote><p></p>
[QUOTE="tistan, post: 16926439, member: 26495"] My wife and I own a design build company. We get a lot of tire kickers, but sometimes they just rub you the wrong way. So we get an email from a potential client that attaches a laundry list of items. Says he already has the money financed for the job. Convert the existing garage to new master suite Build a new 1600 sqft garage Attach that to the house with a new breezeway Move laundry room to basement Convert existing laundry to new bathroom Extend brick on fireplace wall Patio off new master suite complete with hot tub Extend and rework landscaping Fence property New carpet and maybe flooring Countertop and backsplash Finish out basement We ask what the budget is, and he tells us $100-150k. Our response [COLOR=rgb(251, 160, 38)]In order to price anything we would need plans. We can either prepare those for you or you can work with another designer/architect. Plans like this for the master suite, the new garage and laundry would run an estimated 3-5k. If the 100-150k are supposed to cover the new garage and laundry as well, we wouldn't be able to achieve that. Let us know if you'd like to talk about the design and plans further![/COLOR] [COLOR=rgb(255, 255, 255)]His response[/COLOR] [COLOR=rgb(84, 172, 210)]I am very surprised that you don't think 150k would get all that done. I must be missing something because it just doesn't seem like there are huge costs in this. I am willing to discuss more but I would like to be able to have some very open discussions on the costs and try to get this done for closer to the 100k mark. That is a lot of money and should be able to accomplish quite a bit. We are not looking for 10k bathroom cabinets or anything like that. And we are willing to adjust the plans if needed to save cost. We do want to do it nice but are not looking for extravagance. It might help if you saw the existing house and walked through the garage space maybe. What would you say a typical basement finish costs per square foot?[/COLOR] [COLOR=rgb(255, 255, 255)]How I want to respond[/COLOR] [COLOR=rgb(97, 189, 109)]Thanks for your concern, but there is really no need to have a "very open discussion" on the cost. We can still provide you with plans. You can then take those plans, and get a homeowners permit for the work. You can then use your expertise in construction and construction budgeting to extract the most value from your $100k budget. [/COLOR][COLOR=rgb(255, 255, 255)] My wife says this is too aggressive? I think it is a fairly polite go **** yourself. This is literally $350-500k worth of work and this ass clown wants me to defend my assessment because he only has $100k to spend. I'm sick of being nice to dumb asses. [/COLOR] [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Is my response too aggressive to a potential customer?
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