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<blockquote data-quote="GTSpartan" data-source="post: 16876860" data-attributes="member: 21531"><p><a href="https://www.freep.com/story/money/cars/ford/2023/02/09/jd-power-reliability-study-best-cars-trucks/69884687007/" target="_blank">GM shines, Ford fails to impress in new J.D. Power dependability study ranking</a></p><p></p><p>Excerpt:</p><p></p><h2>What's happening at Ford?</h2><p>Of 31 brands studied, the bottom four worst were Ford, Audi, Lincoln and Land Rover.</p><p></p><p>"The thing with Ford is they had a high launch mix in 2020, including <a href="https://www.freep.com/story/money/cars/ford/2023/01/30/ford-explorer-lincoln-aviator-corsair-recall-defective-camera/69853943007/" target="_blank">Aviator, Corsair, Explorer</a>, Escape," Frank Hanley, senior director, auto benchmarking at J.D. Power, told the Free Press. "Launch vehicles tend to have <a href="https://www.freep.com/story/money/cars/ford/2022/11/24/bronco-sport-escape-recall/69675638007/" target="_blank">more problems</a>. So that's what impacted the Ford and Lincoln brands. Lexus and Toyota have consistently been at the top of vehicle dependability charts over the years. Their quality numbers are consistent."</p><p></p><p>Ford and Lincoln ranked above average in the <a href="https://www.freep.com/story/money/cars/2022/06/28/gm-buick-jd-power-quality-study/7756708001/" target="_blank">2022 J.D. Power Initial Quality Study</a>, Ford spokesman Said Deep told the Detroit Free Press on Thursday, "Both internal and external data shows that we are improving initial product quality for our customers. ... We know we still have a lot of work to do, which is why delivering high-quality products continues to be our top priority."</p></blockquote><p></p>
[QUOTE="GTSpartan, post: 16876860, member: 21531"] [URL='https://www.freep.com/story/money/cars/ford/2023/02/09/jd-power-reliability-study-best-cars-trucks/69884687007/']GM shines, Ford fails to impress in new J.D. Power dependability study ranking[/URL] Excerpt: [HEADING=1]What's happening at Ford?[/HEADING] Of 31 brands studied, the bottom four worst were Ford, Audi, Lincoln and Land Rover. "The thing with Ford is they had a high launch mix in 2020, including [URL='https://www.freep.com/story/money/cars/ford/2023/01/30/ford-explorer-lincoln-aviator-corsair-recall-defective-camera/69853943007/']Aviator, Corsair, Explorer[/URL], Escape," Frank Hanley, senior director, auto benchmarking at J.D. Power, told the Free Press. "Launch vehicles tend to have [URL='https://www.freep.com/story/money/cars/ford/2022/11/24/bronco-sport-escape-recall/69675638007/']more problems[/URL]. So that's what impacted the Ford and Lincoln brands. Lexus and Toyota have consistently been at the top of vehicle dependability charts over the years. Their quality numbers are consistent." Ford and Lincoln ranked above average in the [URL='https://www.freep.com/story/money/cars/2022/06/28/gm-buick-jd-power-quality-study/7756708001/']2022 J.D. Power Initial Quality Study[/URL], Ford spokesman Said Deep told the Detroit Free Press on Thursday, "Both internal and external data shows that we are improving initial product quality for our customers. ... We know we still have a lot of work to do, which is why delivering high-quality products continues to be our top priority." [/QUOTE]
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