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SVTPerformance's Chain of Restaurants
Road Side Pub
Im an ex-service writer, what do you want to know?
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<blockquote data-quote="AustinSN" data-source="post: 16586034" data-attributes="member: 159453"><p>FWIW, the advisors would do this to each other too. That used to piss me off worse than anything.</p><p></p><p>Because I was FNG, and I was "lucky enough" to have someone call in and schedule a timing belt, I'd come in the next morning and my job would be assigned under another advisor. Fortunately, I don't really play games like that and I'm bullheaded enough that I don't back down when it comes to money. </p><p></p><p>They definitely punked me on a well known customer who had the worst anger issues I've ever seen, someone moved the job to me and told me they had too much work. I've never been yelled at for letting someone know they have skipped both a 30k, and a 60k. To be honest, I've never been yelled at like that in my life. I got 2 thank you's from management for keeping calm and 3 techs told me that lady was the reason they refused to work with customers lol.</p></blockquote><p></p>
[QUOTE="AustinSN, post: 16586034, member: 159453"] FWIW, the advisors would do this to each other too. That used to piss me off worse than anything. Because I was FNG, and I was "lucky enough" to have someone call in and schedule a timing belt, I'd come in the next morning and my job would be assigned under another advisor. Fortunately, I don't really play games like that and I'm bullheaded enough that I don't back down when it comes to money. They definitely punked me on a well known customer who had the worst anger issues I've ever seen, someone moved the job to me and told me they had too much work. I've never been yelled at for letting someone know they have skipped both a 30k, and a 60k. To be honest, I've never been yelled at like that in my life. I got 2 thank you's from management for keeping calm and 3 techs told me that lady was the reason they refused to work with customers lol. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Im an ex-service writer, what do you want to know?
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