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SVTPerformance's Chain of Restaurants
Road Side Pub
Im an ex-service writer, what do you want to know?
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<blockquote data-quote="Black Gold 380R" data-source="post: 16584819" data-attributes="member: 70025"><p>Bunch of scum bags. It's stories like this why I don't deal with dealerships unless it's absolutely necessary.</p><p></p><p>You should provide this dealerships name so no one else goes their either.</p><p></p><p>My brother was a service writer for years. He worked for the local Ford, Honda and Buick dealerships. He has never told me any stories about such unscrupulous behavior/tactics from any of those dealerships. Yes he complained about the pressure of working for commission and upselling tactics, but never out right deceiving the customer. He did say the Honda dealership used to hand out comment cards to the customers and he would get pissed because most complaints came from work the mechanic did, but if the customer gave a bad review/comment it would reflect negatively on him. Needless to say he is no longer working as a service writer.</p></blockquote><p></p>
[QUOTE="Black Gold 380R, post: 16584819, member: 70025"] Bunch of scum bags. It's stories like this why I don't deal with dealerships unless it's absolutely necessary. You should provide this dealerships name so no one else goes their either. My brother was a service writer for years. He worked for the local Ford, Honda and Buick dealerships. He has never told me any stories about such unscrupulous behavior/tactics from any of those dealerships. Yes he complained about the pressure of working for commission and upselling tactics, but never out right deceiving the customer. He did say the Honda dealership used to hand out comment cards to the customers and he would get pissed because most complaints came from work the mechanic did, but if the customer gave a bad review/comment it would reflect negatively on him. Needless to say he is no longer working as a service writer. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Im an ex-service writer, what do you want to know?
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