Ford 6 cd Changer Jammed

COBRA97SVT

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My wife had to get her 08 Edge jump started. Since then her cd player hasnt worked. It says initializing and you can hear the motors but nothing happens. I removed the cd changer from the stereo. My question is should all the cds always be aligned or will the cd that is playing be offset? Ive looked online for fixs or ways to dissassemble this exact changer and havent had any luck. Anybody had this issue? Thanks
 

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