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SVTPerformance's Chain of Restaurants
Pics and Videos Buffet
Car dealership ripoff: Hidden-camera investigation
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<blockquote data-quote="IronSnake" data-source="post: 15730683" data-attributes="member: 46336"><p>It's easy to watch these videos and judge, but the service manager, assistant, and advisers are all people just working a job. </p><p></p><p>I worked in an aftermarket chain and a Ford dealership many times, and I can tell you that while mechanics can be sleezy, <strong>everyone</strong> has a different idea of what it means for brakes, suspension, and tires to need replacement. </p><p></p><p>I had a guy tell me the tire still had rubber on it so I was lying to him when I said it needed to be replaced. 10 year old tire showing cords on the inside. I let him go. Dude man came back next week with a blown tire. Go figure. </p><p></p><p>I had a guy with a Super Duty come in with a lifetime alignment. Truck pulled to the right. He had just done a lift on it (spring lift). Put it on the rack, throw it into OEM specs, truck still pulls. Demanded his money back even after showing him <u>on the screen</u> that it was in spec. Grabbed the shop foreman, he showed him that the lift he bought had some cheap shitty blocks that caused the rear end to cat walk to the left after looking it over. Guess what? Dude man didn't feel like he needed to pay for the diagnosis or inspection and still demanded his money back.</p><p></p><p>Point is.. while everyone thinks mechanics/advisers are sleazy, so are the customers who go there.</p></blockquote><p></p>
[QUOTE="IronSnake, post: 15730683, member: 46336"] It's easy to watch these videos and judge, but the service manager, assistant, and advisers are all people just working a job. I worked in an aftermarket chain and a Ford dealership many times, and I can tell you that while mechanics can be sleezy, [B]everyone[/B] has a different idea of what it means for brakes, suspension, and tires to need replacement. I had a guy tell me the tire still had rubber on it so I was lying to him when I said it needed to be replaced. 10 year old tire showing cords on the inside. I let him go. Dude man came back next week with a blown tire. Go figure. I had a guy with a Super Duty come in with a lifetime alignment. Truck pulled to the right. He had just done a lift on it (spring lift). Put it on the rack, throw it into OEM specs, truck still pulls. Demanded his money back even after showing him [U]on the screen[/U] that it was in spec. Grabbed the shop foreman, he showed him that the lift he bought had some cheap shitty blocks that caused the rear end to cat walk to the left after looking it over. Guess what? Dude man didn't feel like he needed to pay for the diagnosis or inspection and still demanded his money back. Point is.. while everyone thinks mechanics/advisers are sleazy, so are the customers who go there. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Pics and Videos Buffet
Car dealership ripoff: Hidden-camera investigation
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