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SVTPerformance's Chain of Restaurants
Road Side Pub
Beware of Bob's Discount Furniture
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<blockquote data-quote="madscotsman" data-source="post: 15554421" data-attributes="member: 141027"><p>Be careful with delivery and installs of appliances from big box stores. We bought a really nice Kitchenaid electric stove (Convection, Double Oven, flat top) from Home Depot which they brought out and installed around 2 years ago. About 2 weeks ago, my wife went to use it and it was dead. If you turned one of the burner knobs, the display would come on and go through a startup process (all lights lighting up), but nothing would heat up or warm up. If you turned the knob back off it would immediately shut all power off.</p><p> Paid a repair company $95 to come out and find out one of the power wires was fried at the power block on the back of the stove. Guy quoted me $400 to repair it out of warranty. I cut the power after he left and decided to look at it myself since he couldn't really explain why it would just suddenly go out with no surges or lighting strikes. Found that all three sets of wires from the actual power cord that Home Depot install guys installed prior to delivery were loose, like each one had at least 1/8" of travel on the screw they were mounted on. I figured out that they must have used a regular socket instead of a deep well socket and just stopped turning the nut(s) when they bottomed out in the socket instead of being snug against the stove's wires. The play in all the wires allowed the power wire to randomly arc to the neutral for the past 2 years, eventually frying it. We were wondering why we kept getting uneven cooking and sometimes undercooked food for the past few years.</p><p>[ATTACH]85224[/ATTACH]</p><p> I replaced the power cord and the Power block on the back of the stove for $40 myself and it has been working great ever since. The power wire that burnt had welded itself to the screw and it broke the plastic block when I tried to remove it. They never even installed the metal retainer bracket on the cord that prevents you from being able to rip out the power cord (came in the bag with the new cord). I thought about calling Home Depot as this could have actually caused a fire, but it was 2 years ago so I gave up on that idea.</p></blockquote><p></p>
[QUOTE="madscotsman, post: 15554421, member: 141027"] Be careful with delivery and installs of appliances from big box stores. We bought a really nice Kitchenaid electric stove (Convection, Double Oven, flat top) from Home Depot which they brought out and installed around 2 years ago. About 2 weeks ago, my wife went to use it and it was dead. If you turned one of the burner knobs, the display would come on and go through a startup process (all lights lighting up), but nothing would heat up or warm up. If you turned the knob back off it would immediately shut all power off. Paid a repair company $95 to come out and find out one of the power wires was fried at the power block on the back of the stove. Guy quoted me $400 to repair it out of warranty. I cut the power after he left and decided to look at it myself since he couldn't really explain why it would just suddenly go out with no surges or lighting strikes. Found that all three sets of wires from the actual power cord that Home Depot install guys installed prior to delivery were loose, like each one had at least 1/8" of travel on the screw they were mounted on. I figured out that they must have used a regular socket instead of a deep well socket and just stopped turning the nut(s) when they bottomed out in the socket instead of being snug against the stove's wires. The play in all the wires allowed the power wire to randomly arc to the neutral for the past 2 years, eventually frying it. We were wondering why we kept getting uneven cooking and sometimes undercooked food for the past few years. [ATTACH]85224[/ATTACH] I replaced the power cord and the Power block on the back of the stove for $40 myself and it has been working great ever since. The power wire that burnt had welded itself to the screw and it broke the plastic block when I tried to remove it. They never even installed the metal retainer bracket on the cord that prevents you from being able to rip out the power cord (came in the bag with the new cord). I thought about calling Home Depot as this could have actually caused a fire, but it was 2 years ago so I gave up on that idea. [/QUOTE]
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