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Mustang Forums
2011-2014 Mustangs
Engine/Tuning
AED vs PBD vs LR
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<blockquote data-quote="luker669" data-source="post: 15986796" data-attributes="member: 185728"><p>Well on the HP tuner side of it, I just bought one then paid 4 credits to license 2 files. Which is 50$ a credit. One file was from there repository one was the one off my car ecm. So after I load the repository file on my ecm it won’t let me reload either file. I email them “because they don’t list a phone #” and after going back and forth and on their recommendations of trying their beta software to resolve the problem. I cannot still reload either file without it wanting me to pay for more licenses fees but I have already paid for both vins ! So they just tell me basically “ tuff pay again” I couldn’t believe that they wanted me to pay again for the same vin and thought maybe they didn’t understand my issue. Gave them my # multiple times and asked them to call me. They never did. Just would say pay again. I even said atleast give me 2 credits back out of the 4 so I can atleast get 1 vin working that I paid for but no go! </p><p></p><p></p><p>Sent from my iPhone using svtperformance.com</p></blockquote><p></p>
[QUOTE="luker669, post: 15986796, member: 185728"] Well on the HP tuner side of it, I just bought one then paid 4 credits to license 2 files. Which is 50$ a credit. One file was from there repository one was the one off my car ecm. So after I load the repository file on my ecm it won’t let me reload either file. I email them “because they don’t list a phone #” and after going back and forth and on their recommendations of trying their beta software to resolve the problem. I cannot still reload either file without it wanting me to pay for more licenses fees but I have already paid for both vins ! So they just tell me basically “ tuff pay again” I couldn’t believe that they wanted me to pay again for the same vin and thought maybe they didn’t understand my issue. Gave them my # multiple times and asked them to call me. They never did. Just would say pay again. I even said atleast give me 2 credits back out of the 4 so I can atleast get 1 vin working that I paid for but no go! Sent from my iPhone using svtperformance.com [/QUOTE]
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2011-2014 Mustangs
Engine/Tuning
AED vs PBD vs LR
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