• Welcome to SVTPerformance!

350 supplement arrival?

Discussion in '2015+ Shelby GT350 Mustang' started by Mwynn, Jan 7, 2019.

  1. Mwynn

    Mwynn Active Member Established Member

    Messages:
    197
    Joined:
    Nov 5, 2012
    Location:
    GA
    Bought a 18 350R back in September, have not received the supplement package with crank display and such. How long does this usually take from ford performance?
     
    Nukem1040 likes this.
  2. 07 Black Beauty

    07 Black Beauty Well-Known Member Established Member

    Messages:
    2,022
    Joined:
    Jan 30, 2011
    Location:
    Florida
    Bought my R in July and still haven't received the supplement. It seems to vary greatly from what I've read
     
  3. gmtech

    gmtech Grease Monkey Established Member

    Messages:
    678
    Joined:
    Oct 29, 2008
    Location:
    Jax, TN
    Bought my 18 on 12/27/18 and recieved my supplement today! Much nicer gift than when I bought my C7 Z06, chevy should step up there game.
     
  4. 88gtstreetrod

    88gtstreetrod Member Established Member

    Messages:
    172
    Joined:
    Sep 5, 2005
    Location:
    USA
    Bought mine in August, probably took about three weeks. Weird thing is that I received my ford pass instructions / ID last week. This was set up at the dealer. Seems like Ford may utilize several list and non are cross checked or there is no rhym or reason? Not really surprised on the variation of arrival dates of the kit. Pretty sure you can call Ford customer service and inquire to get the status/reorder. Believe I saw that on anther forum.
     
  5. 1FASFKR

    1FASFKR Active Member Established Member

    Messages:
    349
    Joined:
    Jun 15, 2013
    Location:
    Texas
    Bought my 18 R in Oct. 13 days later I got my Owners Supplement. Contact your dealer about it.
     
  6. Mwynn

    Mwynn Active Member Established Member

    Messages:
    197
    Joined:
    Nov 5, 2012
    Location:
    GA
    Called ford performance today asking about my missing supplement..... apparently it was mail to Florida, I live in Georgia. The dealership screwed up, according to ford....yet I still recieved my invite to the track day in Utah and the my pass letter. Idk. Ford is going to make another supplement for my GT350R....and ship it to me, hopefully.
     
  7. 07 Black Beauty

    07 Black Beauty Well-Known Member Established Member

    Messages:
    2,022
    Joined:
    Jan 30, 2011
    Location:
    Florida
    I also received the track day invite but never received my kit. I guess I need to call Ford to see what the deal is
     
    Mwynn likes this.
  8. Drewsky65

    Drewsky65 Active Member Established Member

    Messages:
    149
    Joined:
    May 21, 2016
    Location:
    Arizona
    Just scheduled my track day in Utah for April 2-3rd! Yes it took a few weeks, I would be calling them. Stupid as it sounds that was one of the small reasons I bought New rather than used. I would want it!
     
  9. Mwynn

    Mwynn Active Member Established Member

    Messages:
    197
    Joined:
    Nov 5, 2012
    Location:
    GA
    In closing, after talking to the dealership and ford performance, each party is placing blame on the other for missing supplement that was shipped to unknown location in FL. Ford is going to make another supplement package and have it to me in a month or so. Got to wonder tho about a duplicate supplement with badge and certification floating around.... clone?
     
  10. 07 Black Beauty

    07 Black Beauty Well-Known Member Established Member

    Messages:
    2,022
    Joined:
    Jan 30, 2011
    Location:
    Florida
    Called Ford Performance today, apparently my dealership must've had a buyer that backed out of buying my car. The kit was sent to that buyer but thankfully it was sent back to Ford Performance. I had to send proof of ownership but the kit should be on it's way shortly.
     
    1FASFKR likes this.
  11. Mwynn

    Mwynn Active Member Established Member

    Messages:
    197
    Joined:
    Nov 5, 2012
    Location:
    GA
    Yeah, I had to send pics of bill of sale and badge to get fords approval to build another kit. When negotiating the sale of my 350R seems like I do remember the dealer saying a potential buyer backed out at the last minute from Florida. Seems like the sale should be completed before supplements are shipped..... all good now.
     

Share This Page