What would you do? Horrible shop experience!

gnatsumarboc03

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Im try to make this is short as possible. I got recommended to shop, they did an E85 tune on my 04 turbo cobra after a couple times of talking the car out racing it blew up (melted a piston) prior to this is was tuned by another shop on pump gas never had any issues but there wait time for tunes was insane which is why I switched shops.

I took the lost of the motor failure as just part of the game since after all I do like to race. $12,000 later after building the motor, upgrading the alternator/injectors since tuner said that was probably the issue.

This is happening over the span of a year, finally get the car back to break it in and literally since day one it wouldnt ride right, cut off all the time, cut off while going through an intersection lost power steering scary stuff. Coolant hose was too close to the engine so it put a hole in it and coolant sprayed everywhere literally thought the car was fire it was so much smoke.

Took the car back, they “fixed” the issues, went to continue on breaking the car in same thing happened again, then again, then again literally I have ton of pictures, and videos. It got so bad the shop owner had to come get the car and finish the reminder break in miles.

Fast forward, I get the call saying the car is broken in and making good power, great. I literally took the car onto the highway one pull and the car just started pouring smoke out the tail pipe. At this point Im hot, this total process is going on two years that the car has been at the shop.

So I lost it and me the builder got into a big argument over it. The reason I lost it is because I went to check the dyno graph to see if it had the AFR ratio on it which it didnt but what I did notice is that the dyno graph stopped at exactly 6k rpm. So I asked him why does my graph only say 6k rpm when its not the redline. He response was and I quote “You shouldn’t be shifting over that point” if thats the case why not tell me that or set a rev limiter.

I just knew the car melted a piston, so builder pulled a spark plug and sure enough it was melted. Not to mention they had to redo my motor again because they put the wrong crankshaft in it. My car is still at the shop and the owner being a baby and not responding to my messages anymore because and I quote “im just talking shit to him”. His shop is quite a ways from me but its within a reasonable driving distance.

My thing is I feel like this is going no where, and he wont own up to his tuning error. I haven’t posted anything about this because I have a 130k followers on my social media and last I want to do is ruin the way someone eat, but at the same time I feel like he not trying work with me here. I kind of feel like Im assed out, but at the same time I have so much evidence against this dude proving negligence on his end.

What do you think? Small claims court? Continue to try to work it out? Take the loss, sell it and let social media handle it or what. I dont know I just want to get this over with.
 

Coiled03

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That's what I'd tell the shop owner.
 

triple-s

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It's always going to be a blame game in the racing world and civil court takes really long. Posting it on social media it's going to do much either people are still going to take cars to that shop. After going through something like this awhile back and even kicking the shop owner son ass don't worry guys he was 27 at the time and talking crap at the bar. At the end I was still out like 10 grand sometimes you just gotta know when to cut your losses and move on.
 

gnatsumarboc03

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Lol, but yeah valid point for sure. Just a shitty situation ruined the whole hobby for me to be honest.

I probably will never build a car again after this.
 

BOOGIE MAN

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Shouldn't be winding it out over 6k on a mod motor? What?

They put the wrong crank in it?! Holy hell

I would've lost my mind.

Stay away from social media, file a complaint with the BBB (is that still a thing?), and walk away man

Sorry about your luck, I hope things get better for you. Don't let a terrible shop turn you off to the hobby though.

Sent from my SM-N975U using the svtperformance.com mobile app
 

jaxbusa

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Lol, but yeah valid point for sure. Just a shitty situation ruined the whole hobby for me to be honest.

I probably will never build a car again after this.

I had a spun bearing on a rebuilt 351 after about 500 miles on it. The machine shop that did the work repaired the short block and even gave me a gasket kit. I replaced the engine and sold the car. I was doing all of the work on it except the short block and I just wasn’t enjoying all of the time I was wrenching on it. About five or so years later I got back in the hobby. I couldn’t imagine having as much time and money invested as you. I don’t have any advice for you, as you exceeded my patience level. It would be nice if you would tell us who the shop is so we can avoid them.


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SecondhandSnake

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It's hard to say really. The social media aspect can be a powerful tool in some circumstances. Just a whiff of that got one of my messed up projects at the very least back to me after tons of issues. I had to eat the costs but at the very least I was able to do it right and quit screwing it up and missing deadlines.

On the other hand I dealt with another shop that it didn't so much as faze. They had a multi million dollar advertising campaign and plenty of other cars coming in the door so they just flat out didn't care if they screwed things up, as long as the money kept rolling in. Again had to take my lumps and do it right myself.

In light of that I'd say getting it back should be priority 1. At the least stop them from doing more damage. Are you already paid up on it? My biggest concern would be a greasy shop putting a mechanic's lien on it if it isn't all paid yet. Then it gets into sticky legal territory as to who owes who, what contract there is, what work has been fulfilled, what has been agreed upon, etc...
 

_Snake_

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1. Determine what you want from the shop, be it a running car or a refund.

2. Sit down with the shop owner and calmly explain your perspective. Ask him for what you want from #1

3. If he tries to compromise, consider compromising also

4. If he tells you to pound sand, let him know he has 48 hours to make you whole again or you’re going to make him the wrong kind of famous on social media (don’t forget to mention reviews on google, angie’s list, car forums, etc) in addition to filing a civil suit against his business
 

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