350 supplement arrival?

Mwynn

Active Member
Established Member
Joined
Nov 5, 2012
Messages
205
Location
GA
Bought a 18 350R back in September, have not received the supplement package with crank display and such. How long does this usually take from ford performance?
 

07 Black Beauty

Well-Known Member
Established Member
Joined
Jan 30, 2011
Messages
2,377
Location
Florida
Bought a 18 350R back in September, have not received the supplement package with crank display and such. How long does this usually take from ford performance?

Bought my R in July and still haven't received the supplement. It seems to vary greatly from what I've read
 

gmtech

Grease Monkey
Established Member
Joined
Oct 29, 2008
Messages
929
Location
Jackson, TN
Bought my 18 on 12/27/18 and recieved my supplement today! Much nicer gift than when I bought my C7 Z06, chevy should step up there game.
 

88gtstreetrod

Member
Established Member
Joined
Sep 5, 2005
Messages
174
Location
USA
Bought mine in August, probably took about three weeks. Weird thing is that I received my ford pass instructions / ID last week. This was set up at the dealer. Seems like Ford may utilize several list and non are cross checked or there is no rhym or reason? Not really surprised on the variation of arrival dates of the kit. Pretty sure you can call Ford customer service and inquire to get the status/reorder. Believe I saw that on anther forum.
 

1FASFKR

Active Member
Established Member
Joined
Jun 15, 2013
Messages
466
Location
Texas
Bought my 18 R in Oct. 13 days later I got my Owners Supplement. Contact your dealer about it.
 

Mwynn

Active Member
Established Member
Joined
Nov 5, 2012
Messages
205
Location
GA
Called ford performance today asking about my missing supplement..... apparently it was mail to Florida, I live in Georgia. The dealership screwed up, according to ford....yet I still recieved my invite to the track day in Utah and the my pass letter. Idk. Ford is going to make another supplement for my GT350R....and ship it to me, hopefully.
 

07 Black Beauty

Well-Known Member
Established Member
Joined
Jan 30, 2011
Messages
2,377
Location
Florida
Called ford performance today asking about my missing supplement..... apparently it was mail to Florida, I live in Georgia. The dealership screwed up, according to ford....yet I still recieved my invite to the track day in Utah and the my pass letter. Idk. Ford is going to make another supplement for my GT350R....and ship it to me, hopefully.
I also received the track day invite but never received my kit. I guess I need to call Ford to see what the deal is
 

Drewsky65

Active Member
Established Member
Joined
May 21, 2016
Messages
188
Location
Arizona
Just scheduled my track day in Utah for April 2-3rd! Yes it took a few weeks, I would be calling them. Stupid as it sounds that was one of the small reasons I bought New rather than used. I would want it!
 

Mwynn

Active Member
Established Member
Joined
Nov 5, 2012
Messages
205
Location
GA
In closing, after talking to the dealership and ford performance, each party is placing blame on the other for missing supplement that was shipped to unknown location in FL. Ford is going to make another supplement package and have it to me in a month or so. Got to wonder tho about a duplicate supplement with badge and certification floating around.... clone?
 

07 Black Beauty

Well-Known Member
Established Member
Joined
Jan 30, 2011
Messages
2,377
Location
Florida
Called Ford Performance today, apparently my dealership must've had a buyer that backed out of buying my car. The kit was sent to that buyer but thankfully it was sent back to Ford Performance. I had to send proof of ownership but the kit should be on it's way shortly.
 

Mwynn

Active Member
Established Member
Joined
Nov 5, 2012
Messages
205
Location
GA
Yeah, I had to send pics of bill of sale and badge to get fords approval to build another kit. When negotiating the sale of my 350R seems like I do remember the dealer saying a potential buyer backed out at the last minute from Florida. Seems like the sale should be completed before supplements are shipped..... all good now.
 

Mwynn

Active Member
Established Member
Joined
Nov 5, 2012
Messages
205
Location
GA
Get this sh*t..... Ford performance sent the second supplement package again to the wrong address in Florida. Due to failure to update file. Now, there is 2 supplement packages floating around the Miami area for my gt350r....WTF

"Get you a new supplement out asap " damn!
 

Drewsky65

Active Member
Established Member
Joined
May 21, 2016
Messages
188
Location
Arizona
Get this sh*t..... Ford performance sent the second supplement package again to the wrong address in Florida. Due to failure to update file. Now, there is 2 supplement packages floating around the Miami area for my gt350r....WTF

"Get you a new supplement out asap " damn!

For realz ?! Dude. Seriously not cool. I’d be freaking out
 

Users who are viewing this thread



Top