2018 Black Friday Deals on Tires & Wheels | Save UP TO 20%

Discount Tire

Authorized Vendor
Authorized Vendor
Joined
Sep 28, 2007
Messages
1,204
Location
Arizona, USA
This Black Friday save 10% by rebate when you buy a select set of four tires or four wheels.

WANT TO SAVE MORE?

Receive an additional 10% by rebate (20% total) if you complete the transaction using Discount Tire credit.


AT THE STORE:

Black Friday Tire and Wheel Deals | Discount Tire

Black Friday Tire and Wheel Deals | America's Tire


TO YOUR DOOR:

Black Friday Tire and Wheel Deals | Discount Tire Direct


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NightRide

Roll Racer
Established Member
Joined
Mar 29, 2011
Messages
3,439
Location
New Mexico
Ordered 4 tires Sunday hoping they would ship early monday as I need them asap. Get an email Monday saying problem with order but don't email back call as fastest resolution. Spend the last two days calling and leaving messages but nobody answers???
 

Discount Tire

Authorized Vendor
Authorized Vendor
Joined
Sep 28, 2007
Messages
1,204
Location
Arizona, USA
Thank you for the post, NightRide.

First and foremost, thank you for choosing DTD! We know there are a lot of competitors to choose from so thank your business!

Second, my apologies for the breakdown in communication. We'd like to help! If you would, please shoot us a PM with your online order confirmation number along with your full name and telephone number - we'll be happy to look into this for you.

Thank you again for your support and for giving us the opportunity to help!
 

NightRide

Roll Racer
Established Member
Joined
Mar 29, 2011
Messages
3,439
Location
New Mexico
I was finally contacted and the order was finalized. There was a problem with the tire care card which I used only as part of your rebate incentives. Possibly next time pay the csr's some OT to return calls same day instead of sending emails that won't resolve the issue. I've ordered a lot of tires through you guys but this was a first. Even have bought tires for family to have shipped which last time they didn't want to. You guys have great prices and are normally reliable. Just the time issue with this is what bothered me.
 

Discount Tire

Authorized Vendor
Authorized Vendor
Joined
Sep 28, 2007
Messages
1,204
Location
Arizona, USA
Thank you for the update, NightRide - I'm glad to hear the issue was resolved, though I agree, the resolution should have been quicker.

We appreciate your continued support and thank you again for sharing your experience with us here. I'll be sure to pass your comments along to the sales support team - your feedback is valuable to our organization in order for us to improve our services to our customers.
 

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