Just noticed corrosion in my mustangs hood

Relaxed Chaos

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Ford's paint, body work, panel gaps, and interiors have sucked for the past 60 years. This sort of defect should surprise no one on s Ford.

I have 3 Ford's all under 50k miles and they all have shit falling apart inside and out. Terrible quality through and through.

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7998

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Put me in the camp of Ford's paint sucks. A flying booger from a sneeze would chip the paint. My 2014 DIB Mustang looks like someone sand blasted it. My 2016 Ingot Silver F150 XLT looked like they fitted a reject hood. It was tight on one side to the point it almost touched, the hood had to be wet sanded. My 2019 Silver F150 Platinum actually has good gaps and fitment. I don't know if they have improved their QC or they spent more attention because it was a Platinum.
But yeah not happy about having to get my 5 year old 40k mile Mustang re-painted.
 

Sn95Snake

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Sorry to see OP. I would keep an eye on your other vehicles and as soon as there are any signs take it to Ford before they are out of warranty.
 

kevinatfms

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Ford paint not sticking to an aluminum hood??? Surely this has never happened before...

View attachment 1593514

My 2005 Mustang had some of the WORST paint ive ever had on a vehicle. My 2015 Fiesta has ok paint but damn is it thin as hell. Sneeze the wrong way and it will chip. Wish i had gotten the thing 3m clear bra wrapped.
 

RedVenom48

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UPDATE:
Hood was ordered. I have to drop the car off this Saturday for replacement. Ford did cover it.
Positive step in the right direction. Lmao, Id love to be a fly on the wall in a Cust Sat managers meeting hearing all the ****ed shit leaving their plants haha
 

gimmie11s

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OP, this car is a 2016?

Holy crap.. not good NOT GOOD!

WTF is going on w Ford these days.
 

BlksvtCobra01

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OP, this car is a 2016?

Holy crap.. not good NOT GOOD!

WTF is going on w Ford these days.

This was an issue on the late model S-197’s too a friend at work had a 12 5.0 with that issue. I heard but don’t know if it’s the truth it had to do with the prep.


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black4vcobra

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Terrible, that simply should not happen.

However, we know this type of thing happens to other manufacturers too- remember the GM cars from the mid-90s? Paint just flaked off in big chunks. Around here once a Chrysler product gets to 10 years old there are often holes in the body panels from rust. For whatever reason the minivans and Durangos seem to be the worst.
 

RedVenom48

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Terrible, that simply should not happen.

However, we know this type of thing happens to other manufacturers too- remember the GM cars from the mid-90s? Paint just flaked off in big chunks. Around here once a Chrysler product gets to 10 years old there are often holes in the body panels from rust. For whatever reason the minivans and Durangos seem to be the worst.
I remember growing up in Chicago area seeing Dodge Neons with missing paint. Looked like sheets of wall paper were torn off.Was the craziest paint defects Ive ever seen.
 

Kevins89notch

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On your 2016? What's the mileage?

I've been so far told to **** off regarding my 2017 Fiesta ST because I noticed the bubbling about 5 weeks after I hit 36K miles.

Bg7bzJh.jpg
 
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offroadkarter

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On your 2016? What's the mileage?

I've been so far told to **** off regarding my 2017 because I noticed the bubbling about 5 weeks after I hit 36K miles.

View attachment 1602351


I would try another dealer, the corrosion warranty has no mileage limitations

Your vehicle’s body sheet metal panels are covered for an extended Corrosion Coverage Period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. If aluminum body panels have corrosion or rust damage, and the damage is not the result of abnormal usage, vehicle accident, customer actions and/or extreme environmental conditions, the corrosion or rust damage repairs are covered for 5 years, unlimited miles. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first.
 

black4vcobra

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I remember growing up in Chicago area seeing Dodge Neons with missing paint. Looked like sheets of wall paper were torn off.Was the craziest paint defects Ive ever seen.

It was crazy. I had a 95 Grand Am in HS and part of college and the body was completely undamaged yet damn near half the paint on the trucklid had just flaked off. No rust at all underneath.

There is surprisingly little information on the problem on the internet. I guess it makes sense since the problems happened before widespread adoption of the internet. Anyway, from what I can tell it was a problem in the 80s to mid 90s for multiple reasons and it affected all manufacturers but GM seemed to be the worst.

From what I can gather the problems arose because the paint was a new water based enamel with lower VOCs, the body panels were made of a more corrosion resistant steel that the paint didn't jive with being applied on and the clear coat was a fairly new product as well.

Just another reason why the early 80s to mid 90s were some of the worst years of cars ever, the Fox body Mustang excluded though it was fairly shitty until 87
 

Kevins89notch

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I would try another dealer, the corrosion warranty has no mileage limitations

Well I went to one dealer. They took pics, said they would file a claim and I left. He called me an hour later saying "Sorry, didn't realize you're past 36K, that's black and white, we can't touch it" He did call from his cell phone (perhaps to be off the record?) and told me to call ford's quality care line or whatever and nicely raise hell with them and they have the power to authorize the warranty work past 36K. I called them, got someone, and had to physically explain the paint is peeling up all over the hatch hinge area. He said too bad, 36K is 36K. I tried expressing that not everyone looks at their door or hatch hinges constantly, or even ever for some folks, and that especially with my area of issue, that's not from a door ding, road debris, etc, it's 100% Ford's fault. He stood firm on 36K. I read that exact paragraph to him and he asked are there holes in the body. I said no. He said then the corrosion warranty doesn't apply.

So I wait till it rusts through and then it applies?

I found out a mustang buddy works at a dealership an hour away. I asked him and he said since I've already talked with my local dealer, and already have a case number dealing with corporate and having mentioned my local dealer, that they couldn't touch it.
 

offroadkarter

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Well I went to one dealer. They took pics, said they would file a claim and I left. He called me an hour later saying "Sorry, didn't realize you're past 36K, that's black and white, we can't touch it" He did call from his cell phone (perhaps to be off the record?) and told me to call ford's quality care line or whatever and nicely raise hell with them and they have the power to authorize the warranty work past 36K. I called them, got someone, and had to physically explain the paint is peeling up all over the hatch hinge area. He said too bad, 36K is 36K. I tried expressing that not everyone looks at their door or hatch hinges constantly, or even ever for some folks, and that especially with my area of issue, that's not from a door ding, road debris, etc, it's 100% Ford's fault. He stood firm on 36K. I read that exact paragraph to him and he asked are there holes in the body. I said no. He said then the corrosion warranty doesn't apply.

So I wait till it rusts through and then it applies?

I found out a mustang buddy works at a dealership an hour away. I asked him and he said since I've already talked with my local dealer, and already have a case number dealing with corporate and having mentioned my local dealer, that they couldn't touch it.

The paragraph I quoted is direct from the 2017 Ford car and truck warranty booklet. If you're getting the runaround I'd consider going to the BBB or something over this, that usually works with people trying to kick off the lemon buy back process.
 

Kevins89notch

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The paragraph I quoted is direct from the 2017 Ford car and truck warranty booklet. If you're getting the runaround I'd consider going to the BBB or something over this, that usually works with people trying to kick off the lemon buy back process.

Yeah, I got this pic from my manual:

8c76nZ5.jpg


Note it says perforated. I think that's why Ford asked if I had any holes in the body panels.
 

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