Q & A Session... - Ask a Ford Dealer

starnsey

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I've seen you say elsewhere that you can "drop ship" a vehicle. Seems to be in regards to people buying out of state? What do you mean by "drop ship"? Like someone could order a vehicle from you and it get shipped to them in a state besides Missouri?
 

13COBRA

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I've seen you say elsewhere that you can "drop ship" a vehicle. Seems to be in regards to people buying out of state? What do you mean by "drop ship"? Like someone could order a vehicle from you and it get shipped to them in a state besides Missouri?

Correct. Specialty vehicles are a little harder to get that done with.

But say you wanted to buy an Explorer from a dealer in New York, well you order it through them..then you tell them a local dealer to you that you would like to get it shipped to. The selling dealer will contact the delivering dealer and make sure they don't mind, then the selling dealer will pay a fee, usually between $200 and $500, to the delivering dealer.

Then it'll show up in Houston, you stroll down there and pick it up.
 

starnsey

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Correct. Specialty vehicles are a little harder to get that done with.

But say you wanted to buy an Explorer from a dealer in New York, well you order it through them..then you tell them a local dealer to you that you would like to get it shipped to. The selling dealer will contact the delivering dealer and make sure they don't mind, then the selling dealer will pay a fee, usually between $200 and $500, to the delivering dealer.

Then it'll show up in Houston, you stroll down there and pick it up.

Interesting, thanks! So is this actually beneficial once all the costs have been totaled? Is it usually based on value of the vehicle being looked at in a particular location?

Sorry, planning on getting a new Mustang GT in the next few months but will be living up in Washington State where the demand for RWD cars isn't all that high. Good thread!
 

13COBRA

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Interesting, thanks! So is this actually beneficial once all the costs have been totaled? Is it usually based on value of the vehicle being looked at in a particular location?

Sorry, planning on getting a new Mustang GT in the next few months but will be living up in Washington State where the demand for RWD cars isn't all that high. Good thread!

It's beneficial as in you're doing business with someone you like, instead of someone you don't.

The overall price of the vehicle won't really be effected. The rebates are calculated on the ZIP Code you are going to register the vehicle in.
 

starnsey

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It's beneficial as in you're doing business with someone you like, instead of someone you don't.

The overall price of the vehicle won't really be effected. The rebates are calculated on the ZIP Code you are going to register the vehicle in.

I gotcha. Thanks!
 

busta

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Reynolds is sweet.

Cash is not king - dealers prefer you finance or lease to make money on the rate. Even if they don't mark the rate up the manufactures often incentivize dealers by offering them back-end money. Do not use cash as a negotiation method.

13COBRA, what brand do you work for?
 

13COBRA

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Reynolds is sweet.

Cash is not king - dealers prefer you finance or lease to make money on the rate. Even if they don't mark the rate up the manufactures often incentivize dealers by offering them back-end money. Do not use cash as a negotiation method.

13COBRA, what brand do you work for?

I own a Ford dealership.
 

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So what do you do if someone runs the game on you where you have worked them a deal on a new 45k truck and financing in lined up through Ford and you're thinking you'll make the majority of the money on the financing, then at the last second, they say they've had a change of heart and they will instead just write you a check for the agreed to sales price and you just lost the back end finance money?
 

busta

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So what do you do if someone runs the game on you where you have worked them a deal on a new 45k truck and financing in lined up through Ford and you're thinking you'll make the majority of the money on the financing, then at the last second, they say they've had a change of heart and they will instead just write you a check for the agreed to sales price and you just lost the back end finance money?

Take it on the chin & move forward. lol.

However, if there is an incentive or rebate from the manufacture which only applies to customers who finance or lease you may lose that money.
 
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13COBRA

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So what do you do if someone runs the game on you where you have worked them a deal on a new 45k truck and financing in lined up through Ford and you're thinking you'll make the majority of the money on the financing, then at the last second, they say they've had a change of heart and they will instead just write you a check for the agreed to sales price and you just lost the back end finance money?

Take it on the chin & move forward. lol.

However, if there is an incentive or rebate from the manufacture which only applies to customers who finance or lease you may lose that money.

You either shake their hand and say deal, or you don't. Pretty simple.

Like busta said, a lot of the time there are rebates tied to financing terms, if you pay cash, you aren't eligible for them.
 

matab14

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You either shake their hand and say deal, or you don't. Pretty simple.

Like busta said, a lot of the time there are rebates tied to financing terms, if you pay cash, you aren't eligible for them.

This is the the reason I asked the question I did. We bought a new Acadia about 2 years ago and worked the deal out. The dealer already had a great price on it and I didn't even have to haggle but when it came time to sign the papers they kept pushing their bank for financing. Initially I was totally fine with it but after all numbers were ran, their percentage rate was awful compared to what I knew our credit union would do. We ended up switching things around and using our credit union and it didn't seem to effect the price but I just wonder how much money it took out of the pockets after learning how some of this works.

It never was my intention to end the deal the way we did but if memory serves it was like 5% apr vs 1.4%.
 

13COBRA

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This is the the reason I asked the question I did. We bought a new Acadia about 2 years ago and worked the deal out. The dealer already had a great price on it and I didn't even have to haggle but when it came time to sign the papers they kept pushing their bank for financing. Initially I was totally fine with it but after all numbers were ran, their percentage rate was awful compared to what I knew our credit union would do. We ended up switching things around and using our credit union and it didn't seem to effect the price but I just wonder how much money it took out of the pockets after learning how some of this works.

It never was my intention to end the deal the way we did but if memory serves it was like 5% apr vs 1.4%.

No one can blame you for that.

It is a little salty if that would've been your plan the entire time, but seeing as it wasn't, who cares.
 

StangMan04

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Would you typically beat another dealers price even if you were to lose money on a sale? I would assume so if you are going for volume discounts. I ask because when I bought my F-150 dealers were saying the deal I was getting from another dealership was actually a loss, but they have to make money somewhere so I assumed they were lying.

Does the cost of a vehicle vary between dealers? Say the exact same specs, etc. Might be a dumb question but just curious. I would assume the difference may be in volume kickbacks or something when they report their numbers to Ford.

Are there rebates that only a General Manager or such can approve/apply? My experience was shaky due to a difference in price upon pickup and they finally met at my price since the GM assigned a rebate/discount ($1000) (already had private cash and $500 rebate or whatever it was) that only he could (lying I am sure).
 
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13COBRA

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Would you typically beat another dealers price even if you were to lose money on a sale? I would assume so if you are going for volume discounts. I ask because when I bought my F-150 dealers were saying the deal I was getting from another dealership was actually a loss, but they have to make money somewhere so i assumed they were lying.

Also, does the cost of a vehicle vary between dealers? Say the exact same specs, etc. Might be a dumb question but just curious. I would assume the difference may be in volume kickbacks or something when they report their numbers to Ford.

Are there rebates that only a General Manager or such can approve/apply? My experience was shaky due to a difference in price upon pickup and they finally met at my price since the GM assigned a rebate/discount that only he could (lying I am sure).

It would depend on the sale and the situation. If my goal was 100 units, and I was at 96...damn right I would lose some money. The volume bonus may out a $20k, so it would make sense losing a few thousand to pick up that much.

No. Same vehicle, same options, etc... is the same cost to any dealer.

The only "rebates" that a GM or dealer can throw in that no one else can, would be basically money the dealership is giving you. They can't apply for any extra Ford money.
 

StangMan04

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It would depend on the sale and the situation. If my goal was 100 units, and I was at 96...damn right I would lose some money. The volume bonus may out a $20k, so it would make sense losing a few thousand to pick up that much.

No. Same vehicle, same options, etc... is the same cost to any dealer.

The only "rebates" that a GM or dealer can throw in that no one else can, would be basically money the dealership is giving you. They can't apply for any extra Ford money.


Thanks.
 

stvdman

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Here is one based off what I actually did, I always wondered if it "hurt" the dealer.

Bought a new Explorer. Financed through "FORD" because there was a $1000 rebate linked to "ford financing". The interest rate was 2% higher than my CU..so, I did the deal, made 2 payments to FORD and then refinanced through my CU and got the lower rate while still getting the benefit of that $1000 rebate (CU was able to still do the loan as NEW CAR vice USED). Did the dealership lose anything in this scenario? It certainly was not my intention, just wanted the best deal for myself.

On a side note, its extremely thoughtful and helpful for someone to discuss these types of things openly. We all know dealerships are in the business to make money, but a lot of times it feels like they have no problem whatsoever screwing customers over to make as much profit as possible. SOME, not all. I would hope its the minority vice the majority. My family has purchased no less than 10 brand new FORDS from the same dealer since 2002, I would hope that kind of return customer is a HUGE goal.
 
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13COBRA

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Here is one based off what I actually did, I always wondered if it "hurt" the dealer.

Bought a new Explorer. Financed through "FORD" because there was a $1000 rebate linked to "ford financing". The interest rate was 2% higher than my CU..so, I did the deal, made 2 payments to FORD and then refinanced through my CU and got the lower rate while still getting the benefit of that $1000 rebate (CU was able to still do the loan as NEW CAR vice USED). Did the dealership lose anything in this scenario? It certainly was not my intention, just wanted the best deal for myself.

Yes.

For instance, say you buy a car today and go through FMC to get the extra rebate. The dealer makes money up front on the reserve. If you refinance before your 3rd payment, the dealership gets charged back the reserve; it would be like you paid cash up front.
 

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